This is a working library for employers who want their workers’ compensation program to behave the same way in every location, on every claim, regardless of who is on shift.
Why an occupational health clinic publishes this
Good care is only half of what decides a claim. The other half happens at the workplace, in the hours before an injured employee arrives and in the weeks after they leave, and a clinic sees the results of both without ever being in the room for either.
The write ups here are about that other half. They are not clinical guidance and they are not a substitute for the care your people receive. They are about the ordinary operational decisions that determine whether an injury stays a medical event or becomes an expensive claim.
What is here
Short, practical write ups on the parts of an injury management program that decide cost: how the first hour after an injury is handled, how an injured employee is communicated with, and how quickly and consistently people are returned to productive work.
Each one follows the same shape. What usually goes wrong, the protocol that fixes it, the numbers that tell you whether it is working, and the one thing to do first.
Who it is for
Owners, CFOs, and the HR, risk, safety and operations leaders who carry workers’ compensation cost. It assumes you already have a program and suspect it runs on individual effort rather than on a system.
How to use it
Read the protocol sections as a checklist against what your organization actually does today. The gaps that surface are the build list.
If you would like to see how your program measures against the practices described here, the program scorecard takes about five minutes and returns a score, your largest execution gap, and an estimate of the annual opportunity.